Patient Service Representative
Collegeville, PA, 19426, Collegeville
Patient Service Representative
Full Time • Collegeville, PA, 19426, Collegeville
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
Job Summary
We are seeking a Patient Care Representative to join our team. No healthcare experience required. Applicant must be a growth minded and outgoing person who possesses strong collaboration skills. The primary responsibility of the PSR is to ensure 100% customer satisfaction through a welcoming and attentive atmosphere, efficient operations, and strong communication with the providers in the clinic (physical therapists and physician).
Responsibilities
- Greet patients at check-in and ensure they are scheduled for future appointments, account balance is up to date
and all insurance requirements are current. - Answer phone calls from patients, and referral sources throughout the day.
- Complete new patient registration
- Complete Insurance/benefits verification, and present accurate PT benefits to the patient at Initial Evaluation.
- Run reports daily to ensure clinic is compliant with payer requirements including: prescriptions, Medicare plans of care and progress reports, authorizations, referrals, visit restrictions, medical necessity reviews, etc.
- Complete all Medical Records requests.
- Order all monthly clinic office supplies and marketing materials
Qualifications
- Previous experience as a Care Coordinator or in a similar position is preferred
- Strong problem-solving and organizational skills
- Ability to manage multiple projects or tasks and prioritize appropriately
- Ability to work in fast-paced situations and make sound decisions quickly
- Excellent interpersonal skills and high level of compassion
- Strong verbal and written communication skills
Compensation: $20.00 - $26.00 per hour
Our staff consists of some of the region’s finest, most knowledgeable and experienced physical therapists. They have advanced training in musculoskeletal and vestibular rehabilitation.
We provide patients with exceptional service, compassionate, high-quality care in a safe and comfortable environment that promotes the enhancement of balance, mobility and pain relief. Here, you are not just a number!
Located on-site at Neurosurgical Care in Royersford, Pursue is committed to improving patient recovery and rehabilitation. Our physical therapists work together with our neurosurgeon Dr. Kuznits and his team to review patient progress, develop innovative treatment plans, and share insight for optimal patient care.
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